Ivanti ITSM vs. Milvus TI
A side-by-side comparison based on G2 review data.
| Metric | Ivanti ITSM | Milvus TI |
|---|---|---|
| Overall rating | 4.0 | 4.8 |
| Review count | 324 | 132 |
| Ease of use | 8.1 | 9.4 |
| Ease of setup | 7.4 | 9.2 |
| Quality of support | 8.1 | 9.3 |
| Meets requirements | 8.6 | 9.5 |
| NPS | 30.744337 | 92.424242 |
| Small Business | 14.7% | 44.7% |
| Mid-Market | 33.2% | 42.4% |
| Enterprise | 52.0% | 12.9% |
| Total page views | 1,039 | 1,093 |
| Total LLM citations | 153 | 319 |
Ivanti ITSM
Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding
- Customization
- Integrations
- Customizability
- Flexibility
- Reporting
- Setup Ease
Milvus TI
O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.
- Asset Management
- Efficiency
- Ticket Management
- Automation
- Ticketing System
- Tracking Ease