G2 Vendor Directory

Ivanti ITSM vs. Josys

A side-by-side comparison based on G2 review data.

MetricIvanti ITSM

by Ivanti

Josys

by Josys Inc.

Overall rating4.04.3
Review count324131
Ease of use8.18.6
Ease of setup7.48.4
Quality of support8.19.2
Meets requirements8.68.4
NPS30.74433746.153846
Small Business14.7%24.0%
Mid-Market33.2%72.9%
Enterprise52.0%3.1%
Total page views1,0391,195
Total LLM citations1532,888

Ivanti ITSM

Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

Pros

  • Customization
  • Integrations
  • Customizability
  • Flexibility
  • Reporting
  • Setup Ease

Josys

Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has made identity the fastest-growing attack surface — and the hardest to govern. Josys discovers, governs, and secures every identity - human, machine, and AI agent - across every application in the enterprise. Built on policy-led governance, Josys lets security and IT teams define access policies once and enforce them autonomously: risk is surfaced, access is controlled, and identity threats are remediated in real time, without manual oversight.

Pros

  • Ease of Use
  • Easy Management
  • Management
  • Centralization
  • Device Management
  • Centralized Management