G2 Vendor Directory

Ivanti ITSM vs. Hudu

A side-by-side comparison based on G2 review data.

MetricIvanti ITSM

by Ivanti

Hudu

by Hudu

Overall rating4.04.7
Review count324371
Ease of use8.19.3
Ease of setup7.49.0
Quality of support8.19.4
Meets requirements8.69.2
NPS30.74433785.444744
Small Business14.7%83.8%
Mid-Market33.2%14.0%
Enterprise52.0%2.2%
Total page views1,0391,169
Total LLM citations1538,506

Ivanti ITSM

Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

Pros

  • Customization
  • Integrations
  • Customizability
  • Flexibility
  • Reporting
  • Setup Ease

Hudu

Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentation—covering everything from systems, processes, and policies to credentials, SOPs, and asset records. With Hudu, teams can ensure that important information is always organized, easy to access, and kept up to date, making day-to-day work smoother and decision-making faster.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Easy Setup
  • Simple
  • Easy Integrations