G2 Vendor Directory

Ivanti ITSM vs. Flexera One

A side-by-side comparison based on G2 review data.

MetricIvanti ITSM

by Ivanti

Flexera One

by Flexera

Overall rating4.04.3
Review count324196
Ease of use8.18.7
Ease of setup7.48.5
Quality of support8.18.6
Meets requirements8.68.8
NPS30.74433757.954545
Small Business14.7%8.7%
Mid-Market33.2%21.5%
Enterprise52.0%69.7%
Total page views1,0392,191
Total LLM citations15311,736

Ivanti ITSM

Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

Pros

  • Customization
  • Integrations
  • Customizability
  • Flexibility
  • Reporting
  • Setup Ease

Flexera One

Flexera One is a SaaS-based IT management solution designed with and for organizations like yours with highly complex hybrid environments. With Flexera One, you can visualize your entire estate and make data-driven decisions from on-premise to SaaS to the cloud. IT Visibility Flexera One’s IT Visibility solution delivers the most comprehensive and clear view of your IT estate. Discovery and normalization—gain consistent, reliable data and take control of assets to draw valuable insights across software, hardware, SaaS and cloud.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Product Quality
  • Visibility
  • Application Integration