G2 Vendor Directory

Ivanti ITSM vs. AssetSonar

A side-by-side comparison based on G2 review data.

MetricIvanti ITSM

by Ivanti

AssetSonar

by EZO

Overall rating4.04.5
Review count32489
Ease of use8.19.0
Ease of setup7.48.8
Quality of support8.19.3
Meets requirements8.68.8
NPS30.74433760.91954
Small Business14.7%10.1%
Mid-Market33.2%75.9%
Enterprise52.0%13.9%
Total page views1,0391,129
Total LLM citations1532,737

Ivanti ITSM

Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

Pros

  • Customization
  • Integrations
  • Customizability
  • Flexibility
  • Reporting
  • Setup Ease

AssetSonar

Cloud-based IT asset management platform bringing endpoint, identity, procurement, service, and usage data into one connected workspace so IT teams can see what they own, who is using it, where it is, and what needs attention. AssetSonar is EZO's connected IT management platform that unifies IT asset management (ITAM), IT service management (ITSM), and software asset management (SAM) in one system. It helps IT teams manage hardware, software, licenses, tickets, configuration items, patches, and employee technology workflows without stitching together spreadsheets and disconnected tools.

Pros

  • Asset Management
  • Ease of Use
  • Product Quality
  • Integrations
  • Efficiency
  • Simple