G2 Vendor Directory

ITC Cloud vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

MetricITC Cloud

by In-Telecom

Zoom Workplace

by Zoom

Overall rating4.44.5
Review count2056,430
Ease of use9.29.2
Ease of setup9.19.2
Quality of support9.68.9
Meets requirements8.99.3
NPS57.89473771.13377
Small Business45.0%50.8%
Mid-Market45.0%31.4%
Enterprise10.0%17.8%
Total page views2726,539
Total LLM citations11180,152

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Pros

  • Ease of Use
  • Efficiency
  • Reliability
  • Affordable
  • Remote Work
  • Cost Efficiency

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Video Quality
  • Features
  • Screen Sharing