G2 Vendor Directory

ITC Cloud vs. Webex Calling

A side-by-side comparison based on G2 review data.

MetricITC Cloud

by In-Telecom

Webex Calling

by Cisco

Overall rating4.44.5
Review count20644
Ease of use9.29.3
Ease of setup9.19.0
Quality of support9.69.0
Meets requirements8.99.3
NPS57.89473771.935484
Small Business45.0%29.9%
Mid-Market45.0%40.5%
Enterprise10.0%29.6%
Total page views271,093
Total LLM citations114,592

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Pros

  • Ease of Use
  • Efficiency
  • Reliability
  • Affordable
  • Remote Work
  • Cost Efficiency

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features