G2 Vendor Directory

ITC Cloud vs. Rocket.Chat

A side-by-side comparison based on G2 review data.

MetricITC Cloud

by In-Telecom

Rocket.Chat

by Rocket.Chat Technologies

Overall rating4.44.2
Review count20373
Ease of use9.28.9
Ease of setup9.18.5
Quality of support9.68.3
Meets requirements8.98.8
NPS57.89473746.397695
Small Business45.0%36.7%
Mid-Market45.0%49.2%
Enterprise10.0%14.1%
Total page views271,118
Total LLM citations1117,074

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Pros

  • Ease of Use
  • Efficiency
  • Reliability
  • Affordable
  • Remote Work
  • Cost Efficiency

Rocket.Chat

Trusted by the world's most critical organizations, Rocket.Chat Secure CommsOS® is built for high-consequence environments to deliver decision advantage: the ability to work together, verify access continuously, and keep every action auditable across agencies, borders, classification levels, and connected systems. It federates natively across protocols like Matrix and XMPP, so partners never have to adopt your system to work with you. Deploy anywhere — self-hosted, air-gapped, or in a sovereign cloud — for chat, voice, video, and governed AI agents, entirely under your control.

Pros

  • Ease of Use
  • Features
  • Easy Communication
  • Communication
  • Security
  • Customization