G2 Vendor Directory

ITC Cloud vs. PBXware

A side-by-side comparison based on G2 review data.

MetricITC Cloud

by In-Telecom

PBXware

by Bicom Systems

Overall rating4.44.5
Review count2026
Ease of use9.28.9
Ease of setup9.18.9
Quality of support9.69.2
Meets requirements8.98.9
NPS57.89473776
Small Business45.0%60.9%
Mid-Market45.0%39.1%
Enterprise10.0%0.0%
Total page views27313
Total LLM citations11432

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Pros

  • Ease of Use
  • Efficiency
  • Reliability
  • Affordable
  • Remote Work
  • Cost Efficiency

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration