G2 Vendor Directory

ITC Cloud vs. net2phone

A side-by-side comparison based on G2 review data.

MetricITC Cloud

by In-Telecom

net2phone

by net2phone

Overall rating4.44.4
Review count20194
Ease of use9.28.9
Ease of setup9.18.6
Quality of support9.68.8
Meets requirements8.98.9
NPS57.89473766.666667
Small Business45.0%79.9%
Mid-Market45.0%17.5%
Enterprise10.0%2.6%
Total page views27766
Total LLM citations112,926

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Pros

  • Ease of Use
  • Efficiency
  • Reliability
  • Affordable
  • Remote Work
  • Cost Efficiency

net2phone

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.

Pros

  • Ease of Use
  • Customer Service
  • Customer Support
  • Helpful
  • Simplicity Focus
  • Affordable