G2 Vendor Directory

ITC Cloud vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricITC Cloud

by In-Telecom

GoTo Connect

by GoTo

Overall rating4.44.4
Review count201,422
Ease of use9.29.1
Ease of setup9.18.9
Quality of support9.69.0
Meets requirements8.99.2
NPS57.89473765.425913
Small Business45.0%70.8%
Mid-Market45.0%24.6%
Enterprise10.0%4.6%
Total page views272,301
Total LLM citations1112,252

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Pros

  • Ease of Use
  • Efficiency
  • Reliability
  • Affordable
  • Remote Work
  • Cost Efficiency

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Easy Setup
  • Features
  • User Interface