ITC Cloud vs. Dialpad Connect
A side-by-side comparison based on G2 review data.
| Metric | ITC Cloud | Dialpad Connect |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 20 | 4,216 |
| Ease of use | 9.2 | 9.2 |
| Ease of setup | 9.1 | 9.1 |
| Quality of support | 9.6 | 8.7 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 57.894737 | 58.479388 |
| Small Business | 45.0% | 57.6% |
| Mid-Market | 45.0% | 32.8% |
| Enterprise | 10.0% | 9.6% |
| Total page views | 27 | 3,520 |
| Total LLM citations | 11 | 20,955 |
ITC Cloud
As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!
- Ease of Use
- Efficiency
- Reliability
- Affordable
- Remote Work
- Cost Efficiency
Dialpad Connect
Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items
- Ease of Use
- Call Management
- Helpful
- Call Recording
- Features
- Voice Transcription