ITC Cloud vs. Avaya Unified Communications
A side-by-side comparison based on G2 review data.
| Metric | ITC Cloud | Avaya Unified Communications |
|---|---|---|
| Overall rating | 4.4 | 4.2 |
| Review count | 20 | 42 |
| Ease of use | 9.2 | 8.9 |
| Ease of setup | 9.1 | 8.1 |
| Quality of support | 9.6 | 8.7 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 57.894737 | 44.736842 |
| Small Business | 45.0% | 16.7% |
| Mid-Market | 45.0% | 23.8% |
| Enterprise | 10.0% | 59.5% |
| Total page views | 27 | 406 |
| Total LLM citations | 11 | 728 |
ITC Cloud
As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!
- Ease of Use
- Efficiency
- Reliability
- Affordable
- Remote Work
- Cost Efficiency
Avaya Unified Communications
Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.
- Ease of Use
- Video Conferencing
- Instant Messaging
- Remote Work
- VoIP Services
- Easy Integration