ITC Cloud vs. Avaya IP Office
A side-by-side comparison based on G2 review data.
| Metric | ITC Cloud | Avaya IP Office |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 20 | 11 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 9.1 | 9.1 |
| Quality of support | 9.6 | 8.8 |
| Meets requirements | 8.9 | 9.6 |
| NPS | 57.894737 | 72.727273 |
| Small Business | 45.0% | 9.1% |
| Mid-Market | 45.0% | 63.6% |
| Enterprise | 10.0% | 27.3% |
| Total page views | 27 | 158 |
| Total LLM citations | 11 | 128 |
ITC Cloud
As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!
- Ease of Use
- Efficiency
- Reliability
- Affordable
- Remote Work
- Cost Efficiency
Avaya IP Office
Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.