G2 Vendor Directory

IT Glue vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricIT Glue

by Kaseya

NinjaOne

by NinjaOne

Overall rating4.64.7
Review count7265,553
Ease of use9.29.3
Ease of setup8.99.2
Quality of support8.99.2
Meets requirements9.39.2
NPS76.82758682.241285
Small Business71.5%46.2%
Mid-Market25.6%46.4%
Enterprise2.9%7.4%
Total page views1,34412,935
Total LLM citations9,25544,059

IT Glue

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries.

Pros

  • Ease of Use
  • Document Management
  • Integrations
  • Organization
  • Easy Integrations
  • Password Management

NinjaOne

NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

Pros

  • Ease of Use
  • Features
  • Remote Access
  • Automation
  • Customer Support
  • User Interface