ISL Online vs. Glance
A side-by-side comparison based on G2 review data.
| Metric | ISL Online | Glance |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 625 | 23 |
| Ease of use | 9.4 | 9.6 |
| Ease of setup | 9.2 | 9.7 |
| Quality of support | 9.3 | 9.5 |
| Meets requirements | 9.1 | 9.6 |
| NPS | 75.369458 | 69.565217 |
| Small Business | 51.7% | 17.4% |
| Mid-Market | 26.0% | 56.5% |
| Enterprise | 22.3% | 26.1% |
| Total page views | 703 | 425 |
| Total LLM citations | 3,394 | 1,160 |
ISL Online
ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.
- Ease of Use
- Customer Support
- Remote Support
- Easy Setup
- Remote Access
- Simple
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use