G2 Vendor Directory

ISL Online vs. Citrix Gateway

A side-by-side comparison based on G2 review data.

MetricISL Online

by PDQ

Citrix Gateway

by Citrix

Overall rating4.64.0
Review count62574
Ease of use9.48.7
Ease of setup9.28.1
Quality of support9.37.9
Meets requirements9.18.8
NPS75.36945829.411765
Small Business51.7%6.8%
Mid-Market26.0%37.8%
Enterprise22.3%55.4%
Total page views703214
Total LLM citations3,394303

ISL Online

ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.

Pros

  • Ease of Use
  • Customer Support
  • Remote Support
  • Easy Setup
  • Remote Access
  • Simple

Citrix Gateway

Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform.

Pros

  • Security Focus
  • Easy to Access