G2 Vendor Directory

Iperius Remote vs. SecureLink Customer Connect

A side-by-side comparison based on G2 review data.

MetricIperius Remote

by Enter

SecureLink Customer Connect

by SecureLink

Overall rating4.54.4
Review count2732
Ease of use9.39.0
Ease of setup9.19.3
Quality of support9.59.4
Meets requirements9.19.5
NPS6859.375
Small Business84.6%15.6%
Mid-Market15.4%31.3%
Enterprise0.0%53.1%
Total page views7027
Total LLM citations25421

Iperius Remote

Remote Desktop Software, for Remote Support, Remote Access, and Online Meetings. Iperius Remote ensures fast and secure remote desktop connections. The software is convenient for both ITPROS and private individuals. Connect from any a PCs or Devices to another easily and stability. Iperius Remote allows connection over the internet. Remote Control Connect in a simple and rapid manner to any computer. Work as if you were present locally, transfer files, make use of chat. Complete Remote Desktop. Unattended access Install Iperius Remote as a service for unattended access.

Pros

  • User Interface
  • Security
  • Performance
  • Speed
  • Easy Access
  • Remote Control

SecureLink Customer Connect

Easily and efficiently support your customers. The number one indicator of customer satisfaction is time to resolution. SecureLink Customer Connect helps your technicians focus on supporting customers – not managing passwords, calling help desks, or troubleshooting IT issues. With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.

Pros