Invgate Asset Management vs. SolarWinds Service Desk
A side-by-side comparison based on G2 review data.
| Metric | Invgate Asset Management | SolarWinds Service Desk |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 11 | 789 |
| Ease of use | 9.4 | 9.1 |
| Ease of setup | 9.6 | 8.8 |
| Quality of support | 9.2 | 9.0 |
| Meets requirements | 9.4 | 8.8 |
| NPS | 90 | 53.333333 |
| Small Business | 81.8% | 8.2% |
| Mid-Market | 0.0% | 68.0% |
| Enterprise | 18.2% | 23.9% |
| Total page views | 178 | 1,346 |
| Total LLM citations | 726 | 9,590 |
Invgate Asset Management
InvGate Asset Management supports lifecycle management of physical, virtual, and cloud assets through a unified platform. IT and Operations teams can manage hardware, cloud infrastructure, contracts, and software from a single interface. With a focus on advanced automation, AI features are available across all plans. Features include asset tracking, device health monitoring, and automation to reduce manual tasks. InvGate Asset Management integrates with service management platforms including InvGate Service Management and ServiceNow.
SolarWinds Service Desk
Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment.
- Ticketing System
- Asset Management
- Ticket Management
- Ease of Use
- User Interface
- Customer Satisfaction