G2 Vendor Directory

InTouch CRM vs. Omnisend

A side-by-side comparison based on G2 review data.

MetricInTouch CRM

by InTouchCRM

Omnisend

by Omnisend

Overall rating4.14.6
Review count181,254
Ease of use8.89.2
Ease of setup8.69.2
Quality of support8.29.2
Meets requirements9.09.0
NPS33.33333373.019802
Small Business50.0%89.9%
Mid-Market16.7%9.1%
Enterprise33.3%0.9%
Total page views653,366
Total LLM citations4023,890

InTouch CRM

Reading code is hard! Figstack helps you interpret the details so you can focus on building what matters

Pros

  • Collaborative Efforts
  • Ease of Use

Omnisend

Omnisend is an email and SMS marketing automation platform built for ecommerce from day one. Founded in 2014, it came from a simple observation: mid-sized merchants had the data to personalize, but not the tools. Every feature — from segmentation to automation to reporting — is designed around how online stores actually work. More than 150,000 online brands use Omnisend to turn customer behavior into revenue on autopilot, returning an average of $79 for every $1 spent.* You will find this platform refreshingly boring, in the best way possible.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Email Marketing
  • Automation
  • Intuitive