G2 Vendor Directory

InTouch CRM vs. Klaviyo

A side-by-side comparison based on G2 review data.

MetricInTouch CRM

by InTouchCRM

Klaviyo

by Klaviyo

Overall rating4.14.6
Review count181,370
Ease of use8.88.8
Ease of setup8.68.7
Quality of support8.28.6
Meets requirements9.09.2
NPS33.33333372.69289
Small Business50.0%81.9%
Mid-Market16.7%16.4%
Enterprise33.3%1.6%
Total page views655,118
Total LLM citations4048,942

InTouch CRM

Reading code is hard! Figstack helps you interpret the details so you can focus on building what matters

Pros

  • Collaborative Efforts
  • Ease of Use

Klaviyo

Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowers B2C businesses: - Orchestrate your email marketing, SMS marketing, RCS, push, WhatsApp, reviews, forms, and ads in one platform - Sync with 400+ tools to capture and unify behavior data - AI-optimized messages, segments, timing, and creative to scale conversions - Unlock analytics like RFM, funnel reporting, and catalog insights By capturing every click, purchase, and conversation into a

Pros

  • Ease of Use
  • Email Marketing
  • Automation
  • Easy Integration
  • Integrations
  • Easy Creation