G2 Vendor Directory

InTouch CRM vs. Dotdigital

A side-by-side comparison based on G2 review data.

MetricInTouch CRM

by InTouchCRM

Dotdigital

by Dotdigital

Overall rating4.14.4
Review count181,245
Ease of use8.88.9
Ease of setup8.68.4
Quality of support8.29.0
Meets requirements9.08.8
NPS33.33333357.790602
Small Business50.0%40.4%
Mid-Market16.7%46.5%
Enterprise33.3%13.1%
Total page views652,272
Total LLM citations408,904

InTouch CRM

Reading code is hard! Figstack helps you interpret the details so you can focus on building what matters

Pros

  • Collaborative Efforts
  • Ease of Use

Dotdigital

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Email Marketing
  • Features
  • Intuitive