G2 Vendor Directory

InTouch CRM vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricInTouch CRM

by InTouchCRM

Birdeye

by Birdeye

Overall rating4.14.7
Review count184,288
Ease of use8.89.4
Ease of setup8.69.2
Quality of support8.29.5
Meets requirements9.09.4
NPS33.33333384.183919
Small Business50.0%46.5%
Mid-Market16.7%34.1%
Enterprise33.3%19.4%
Total page views6519,539
Total LLM citations40127,824

InTouch CRM

Reading code is hard! Figstack helps you interpret the details so you can focus on building what matters

Pros

  • Collaborative Efforts
  • Ease of Use

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

Pros

  • Ease of Use
  • Helpful
  • Review Management
  • Customer Support
  • Features
  • Reviews