G2 Vendor Directory

intheloop.io vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

Metricintheloop.io

by Loop Email

Zoom Workplace

by Zoom

Overall rating4.94.5
Review count1956,430
Ease of use9.59.2
Ease of setup9.49.2
Quality of support10.08.9
Meets requirements9.49.3
NPS94.73684271.13377
Small Business89.5%50.8%
Mid-Market10.5%31.4%
Enterprise0.0%17.8%
Total page views3226,539
Total LLM citations52180,152

intheloop.io

Loop Email is a simple yet powerful team inbox. It's been built with the familiarity of an email client, so it's easy to set up and use for any teams that are used to handling customer messages via email. It's hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app that's going to help you move faster and keep everything and everyone on the same page. This is Loop.

Pros

  • Customer Support
  • Easy Communication
  • Communication
  • Features
  • Time-saving
  • Simple

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Video Quality
  • Features
  • Screen Sharing