G2 Vendor Directory

intheloop.io vs. Microsoft 365

A side-by-side comparison based on G2 review data.

Metricintheloop.io

by Loop Email

Microsoft 365

by Microsoft

Overall rating4.94.6
Review count195,875
Ease of use9.59.1
Ease of setup9.49.0
Quality of support10.08.7
Meets requirements9.49.4
NPS94.73684274.635464
Small Business89.5%34.6%
Mid-Market10.5%35.1%
Enterprise0.0%30.3%
Total page views325,274
Total LLM citations5242,284

intheloop.io

Loop Email is a simple yet powerful team inbox. It's been built with the familiarity of an email client, so it's easy to set up and use for any teams that are used to handling customer messages via email. It's hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app that's going to help you move faster and keep everything and everyone on the same page. This is Loop.

Pros

  • Customer Support
  • Easy Communication
  • Communication
  • Features
  • Time-saving
  • Simple

Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.

Pros

  • Ease of Use
  • Team Collaboration
  • Features
  • Integrations
  • Seamless Integration
  • Collaboration