G2 Vendor Directory

Intermedia Unite vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricIntermedia Unite

by Intermedia

Broadvoice

by Broadvoice

Overall rating4.54.5
Review count52364
Ease of use9.29.4
Ease of setup9.19.2
Quality of support8.99.2
Meets requirements9.19.2
NPS66.46825473.015873
Small Business67.3%59.4%
Mid-Market20.8%26.6%
Enterprise11.9%14.1%
Total page views657230
Total LLM citations3,450796

Intermedia Unite

Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations.

Pros

  • Ease of Use
  • Customer Support
  • Customer Service
  • Intuitive
  • Reliability
  • Quick Setup

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility