G2 Vendor Directory

Intermedia Contact Center vs. CallHippo

A side-by-side comparison based on G2 review data.

MetricIntermedia Contact Center

by Intermedia

CallHippo

by CallHippo

Overall rating4.34.4
Review count25416
Ease of use9.09.0
Ease of setup8.39.0
Quality of support9.29.1
Meets requirements8.79.0
NPS6570.559611
Small Business25.0%75.7%
Mid-Market45.8%21.4%
Enterprise29.2%2.9%
Total page views1111,650
Total LLM citations23210,009

Intermedia Contact Center

Intermedia Contact Center industry-leading solution can help you create loyal customers and drive more revenue by improving your customer interactions. We make it easier for customers to get quick, convenient, and personalized access to the right people in your business while giving you visibility into where you’re doing great and where you can improve your customer service.

Pros

    CallHippo

    CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

    Pros

    • Ease of Use
    • Call Quality
    • Reliability
    • Easy Setup
    • Customer Support
    • Features