Intermapper vs. Jira Service Management
A side-by-side comparison based on G2 review data.
| Metric | Intermapper | Jira Service Management |
|---|---|---|
| Overall rating | 4.3 | 4.3 |
| Review count | 84 | 986 |
| Ease of use | 8.5 | 8.5 |
| Ease of setup | 8.6 | 8.3 |
| Quality of support | 8.5 | 8.6 |
| Meets requirements | 9.0 | 8.9 |
| NPS | 51.219512 | 51.508845 |
| Small Business | 15.5% | 19.1% |
| Mid-Market | 48.8% | 42.9% |
| Enterprise | 35.7% | 38.1% |
| Total page views | 114 | 1,782 |
| Total LLM citations | 204 | 30,767 |
Intermapper
Fortra’s Intermapper is built to give teams complete visibility into complex infrastructure, to resolve issues fast, and plan for the future with confidence. At its foundation, Intermapper is straightforward, easy-to-use network and server monitoring software that discovers devices, builds live network maps, monitors infrastructure health, and sends alerts when something goes wrong. Around that foundation are specialized products that allow organizations to go deeper when they need additional traffic, server, reporting, analytical, or forecasting capabilities.
- Monitoring
- Monitoring Services
- Comprehensive Monitoring
- Integrations
- Data Accuracy
- Alerting System
Jira Service Management
Jira Service Management is an IT Service Management (ITSM) solution. Built on the Atlassian platform, Jira Service Management enables teams to deliver and manage services for internal and external stakeholders. Teams from Development to IT to HR use Jira Service Management to intake requests from employees, respond to incidents, deploy changes to improve products or services, track assets, surface knowledge, and automate workflows.
- Ease of Use
- Integrations
- Automation
- Ticket Management
- Tracking Ease
- Features