InStream Group vs. Zoho CRM Plus
A side-by-side comparison based on G2 review data.
| Metric | InStream Group | Zoho CRM Plus |
|---|---|---|
| Overall rating | 4.2 | 4.4 |
| Review count | 126 | 132 |
| Ease of use | 8.9 | 8.7 |
| Ease of setup | 8.7 | 8.6 |
| Quality of support | 9.1 | 8.7 |
| Meets requirements | 8.9 | 8.9 |
| NPS | 44.628099 | 56.48855 |
| Small Business | 45.5% | 56.8% |
| Mid-Market | 24.4% | 36.8% |
| Enterprise | 30.1% | 6.4% |
| Total page views | 164 | 1,384 |
| Total LLM citations | 220 | 10,621 |
InStream Group
InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.
- Ease of Use
- Lead Management
- Task Management
- Easy Setup
- Simplicity
Zoho CRM Plus
Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.
- Ease of Use
- Efficiency
- Integrations
- Automation
- Integration
- Automation Features