InStream Group vs. Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | InStream Group | Zoho CRM |
|---|---|---|
| Overall rating | 4.2 | 4.1 |
| Review count | 126 | 2,956 |
| Ease of use | 8.9 | 8.5 |
| Ease of setup | 8.7 | 8.3 |
| Quality of support | 9.1 | 8.0 |
| Meets requirements | 8.9 | 8.6 |
| NPS | 44.628099 | 38.596491 |
| Small Business | 45.5% | 61.6% |
| Mid-Market | 24.4% | 32.3% |
| Enterprise | 30.1% | 6.1% |
| Total page views | 164 | 8,329 |
| Total LLM citations | 220 | 129,821 |
InStream Group
InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.
- Ease of Use
- Lead Management
- Task Management
- Easy Setup
- Simplicity
Zoho CRM
Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
- Ease of Use
- Features
- Integrations
- Lead Management
- Easy Integrations
- Helpful