G2 Vendor Directory

InStream Group vs. Ricochet360

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

Ricochet360

by Speed to Contact

Overall rating4.24.4
Review count12623
Ease of use8.99.3
Ease of setup8.79.6
Quality of support9.19.1
Meets requirements8.98.8
NPS44.62809957.142857
Small Business45.5%36.4%
Mid-Market24.4%59.1%
Enterprise30.1%4.5%
Total page views164177
Total LLM citations220381

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

Ricochet360

Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform designed for both inbound & outbound agents looking for a competitive advantage by enabling them to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate 95% of their daily workflows.

Pros

  • Lead Management
  • Easy Integration
  • Ease of Use
  • User-Friendly
  • User Experience
  • Easy Setup