G2 Vendor Directory

InStream Group vs. Oracle Siebel

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

Oracle Siebel

by Oracle

Overall rating4.23.5
Review count126468
Ease of use8.97.2
Ease of setup8.77.0
Quality of support9.17.6
Meets requirements8.98.0
NPS44.6280990.239234
Small Business45.5%13.1%
Mid-Market24.4%25.2%
Enterprise30.1%61.7%
Total page views164521
Total LLM citations2201,731

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

Oracle Siebel

The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration.

Pros

  • Ease of Use
  • Easy Setup
  • Integration
  • Feature Richness
  • Customer Support
  • Easy Customization