G2 Vendor Directory

InStream Group vs. Oracle EBS CRM

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

Oracle EBS CRM

by Oracle

Overall rating4.23.9
Review count126252
Ease of use8.98.3
Ease of setup8.78.1
Quality of support9.18.3
Meets requirements8.98.7
NPS44.62809921.338912
Small Business45.5%23.5%
Mid-Market24.4%31.1%
Enterprise30.1%45.4%
Total page views164400
Total LLM citations220567

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

Oracle EBS CRM

Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth.

Pros

  • Integration
  • Seamless Integration
  • Efficiency
  • Customer Management
  • Customer Support
  • Lead Management