G2 Vendor Directory

InStream Group vs. monday CRM

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

monday CRM

by monday.com

Overall rating4.24.5
Review count1261,885
Ease of use8.99.0
Ease of setup8.78.7
Quality of support9.18.7
Meets requirements8.98.8
NPS44.62809967.566109
Small Business45.5%73.9%
Mid-Market24.4%23.0%
Enterprise30.1%3.0%
Total page views1647,325
Total LLM citations22048,088

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Customizability
  • Intuitive
  • Features