G2 Vendor Directory

InStream Group vs. folk

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

folk

by folk

Overall rating4.24.5
Review count126344
Ease of use8.99.1
Ease of setup8.79.1
Quality of support9.19.2
Meets requirements8.98.6
NPS44.62809966.180758
Small Business45.5%97.1%
Mid-Market24.4%2.6%
Enterprise30.1%0.3%
Total page views1641,432
Total LLM citations22015,151

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

folk

folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking

Pros

  • Ease of Use
  • Simple
  • Contact Management
  • Integrations
  • Intuitive
  • Customer Support