G2 Vendor Directory

InStream Group vs. EngageBay

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

EngageBay

by EngageBay Inc

Overall rating4.24.6
Review count126792
Ease of use8.99.2
Ease of setup8.79.2
Quality of support9.19.5
Meets requirements8.99.4
NPS44.62809988.431877
Small Business45.5%69.4%
Mid-Market24.4%29.0%
Enterprise30.1%1.7%
Total page views1644,682
Total LLM citations2202,348

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Features
  • Automations
  • Automation Features