G2 Vendor Directory

InStream Group vs. Dynamics 365 Sales

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

Dynamics 365 Sales

by Microsoft

Overall rating4.23.8
Review count1261,624
Ease of use8.97.8
Ease of setup8.77.6
Quality of support9.17.9
Meets requirements8.98.3
NPS44.62809912.354949
Small Business45.5%30.6%
Mid-Market24.4%39.9%
Enterprise30.1%29.5%
Total page views1641,670
Total LLM citations22039,093

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation