G2 Vendor Directory

InStream Group vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

Creatio AI CRM

by Creatio

Overall rating4.24.6
Review count126383
Ease of use8.99.1
Ease of setup8.78.5
Quality of support9.19.2
Meets requirements8.99.2
NPS44.62809980.177515
Small Business45.5%42.3%
Mid-Market24.4%43.7%
Enterprise30.1%14.0%
Total page views1642,028
Total LLM citations2200

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

Creatio AI CRM

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

Pros

  • Ease of Use
  • Efficiency
  • Customizability
  • Customization
  • Features
  • Customization Options