InStream Group vs. Bigin by Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | InStream Group | Bigin by Zoho CRM |
|---|---|---|
| Overall rating | 4.2 | 4.6 |
| Review count | 126 | 877 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 8.7 | 8.9 |
| Quality of support | 9.1 | 8.7 |
| Meets requirements | 8.9 | 8.8 |
| NPS | 44.628099 | 74.112257 |
| Small Business | 45.5% | 90.9% |
| Mid-Market | 24.4% | 8.1% |
| Enterprise | 30.1% | 1.0% |
| Total page views | 164 | 3,314 |
| Total LLM citations | 220 | 21,375 |
InStream Group
InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.
- Ease of Use
- Lead Management
- Task Management
- Easy Setup
- Simplicity
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable