G2 Vendor Directory

InstaMed vs. Tebra (previously Kareo + PatientPop)

A side-by-side comparison based on G2 review data.

MetricInstaMed

by JPMorgan Chase

Tebra (previously Kareo + PatientPop)

by Tebra

Overall rating2.74.1
Review count11263
Ease of use5.58.8
Ease of setup7.18.8
Quality of support4.67.9
Meets requirements5.58.4
NPS046.875
Small Business45.5%86.9%
Mid-Market27.3%11.9%
Enterprise27.3%1.2%
Total page views4221,966
Total LLM citations1,98615,318

InstaMed

InstaMed, a J.P. Morgan company, powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, processing payments and moving healthcare data seamlessly, and improving consumer satisfaction. Consumers, providers and payers benefit from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.

Pros

    Tebra (previously Kareo + PatientPop)

    Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform.

    Pros

    • Ease of Use
    • Features
    • Customer Support
    • Efficiency
    • User Interface
    • Setup Ease