G2 Vendor Directory

InstaMed vs. NextGen Healthcare EHR

A side-by-side comparison based on G2 review data.

MetricInstaMed

by JPMorgan Chase

NextGen Healthcare EHR

by NextGen Healthcare

Overall rating2.73.7
Review count11175
Ease of use5.57.8
Ease of setup7.17.7
Quality of support4.67.7
Meets requirements5.58.3
NPS012.426036
Small Business45.5%38.9%
Mid-Market27.3%45.7%
Enterprise27.3%15.4%
Total page views4221,231
Total LLM citations1,9867,852

InstaMed

InstaMed, a J.P. Morgan company, powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, processing payments and moving healthcare data seamlessly, and improving consumer satisfaction. Consumers, providers and payers benefit from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.

Pros

    NextGen Healthcare EHR

    NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time.

    Pros

    • Ease of Use
    • Helpful
    • Learning
    • Features
    • Navigation Ease
    • Customization