G2 Vendor Directory

InstaMed vs. Essentials

A side-by-side comparison based on G2 review data.

MetricInstaMed

by JPMorgan Chase

Essentials

by Availity

Overall rating2.74.0
Review count1142
Ease of use5.58.5
Ease of setup7.16.7
Quality of support4.67.9
Meets requirements5.58.3
NPS023.809524
Small Business45.5%61.9%
Mid-Market27.3%23.8%
Enterprise27.3%14.3%
Total page views422476
Total LLM citations1,9861,373

InstaMed

InstaMed, a J.P. Morgan company, powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, processing payments and moving healthcare data seamlessly, and improving consumer satisfaction. Consumers, providers and payers benefit from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.

Pros

    Essentials

    From the first phone call with a new patient through final claim reconciliation and payment, you need a simpler way to collect, submit, and track the administrative, clinical, and financial data that make healthcare possible. Availity Essentials is the place to connect with your payers—at no cost to providers. Availity works with hundreds of payers nationwide to give providers a one-stop-portal where they can check eligibility, submit claims, collect patient payments and track ERAs, and even sign up for EFT. Your Essentials account gets you access to all this and more, with one password.

    Pros