G2 Vendor Directory

InstaMed vs. athenaOne

A side-by-side comparison based on G2 review data.

MetricInstaMed

by JPMorgan Chase

athenaOne

by athenahealth

Overall rating2.73.4
Review count11115
Ease of use5.57.8
Ease of setup7.16.9
Quality of support4.67.6
Meets requirements5.58.1
NPS00
Small Business45.5%45.2%
Mid-Market27.3%34.8%
Enterprise27.3%20.0%
Total page views422971
Total LLM citations1,9867,053

InstaMed

InstaMed, a J.P. Morgan company, powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, processing payments and moving healthcare data seamlessly, and improving consumer satisfaction. Consumers, providers and payers benefit from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.

Pros

    athenaOne

    athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. Our suite of integrated, network-enabled services works to deliver measurable financial and clinical results for providers. The athenahealth EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results.

    Pros

    • Features
    • Ease of Use
    • Integrations
    • Helpful
    • Templates
    • User Interface