G2 Vendor Directory

Instacart Retailer Platform vs. ShopHero

A side-by-side comparison based on G2 review data.

MetricInstacart Retailer Platform

by Instacart

ShopHero

by ShopHero

Overall rating4.24.4
Review count6825
Ease of use8.59.4
Ease of setup9.40.0
Quality of support8.09.1
Meets requirements8.59.7
NPS50.74626968
Small Business69.1%72.0%
Mid-Market20.6%24.0%
Enterprise10.3%4.0%
Total page views33464
Total LLM citations2,89657

Instacart Retailer Platform

Take the next step in your digital retail journey with Instacart Platform, a flexible suite of technology offerings. Instacart's dedicated teams adopt our offerings to meet you where you are today, and help you build a platform for future success with scalable services that ensure successful product adoption.

Pros

    ShopHero

    shophero's proprietary e-commerce platform assists supermarket operators in expanding their presence online and successfully engaging their customers digitally

    Pros