G2 Vendor Directory

Insites vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricInsites

by Insites Technologies Ltd.

Birdeye

by Birdeye

Overall rating4.74.7
Review count954,288
Ease of use9.59.4
Ease of setup9.49.2
Quality of support9.79.5
Meets requirements9.29.4
NPS82.97872384.183919
Small Business52.1%46.5%
Mid-Market38.3%34.1%
Enterprise9.6%19.4%
Total page views35819,539
Total LLM citations901127,824

Insites

Insites is an AI visibility and website audit platform for companies that sell digital services to small and medium businesses. It answers one question in under 60 seconds: how does this business perform in AI search and traditional search, and what needs fixing? Insites combines answer engine optimisation (AEO), generative engine optimisation (GEO), technical SEO, local SEO, keyword analysis and finding, social media, performance, and more into a single colour-coded report that a non-technical salesperson can talk through on a call.

Pros

  • Ease of Use
  • Helpful
  • Valuable Insights
  • User-Friendly
  • Easy Integrations
  • Reporting

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

Pros

  • Ease of Use
  • Helpful
  • Review Management
  • Customer Support
  • Features
  • Reviews