G2 Vendor Directory

Insightly CRM vs. Close

A side-by-side comparison based on G2 review data.

MetricInsightly CRM

by Unbounce

Close

by Close

Overall rating4.24.7
Review count9452,124
Ease of use8.69.4
Ease of setup8.59.2
Quality of support8.39.4
Meets requirements8.59.2
NPS45.78833783.365019
Small Business73.2%79.4%
Mid-Market20.3%19.9%
Enterprise6.6%0.7%
Total page views1,0895,266
Total LLM citations12,67539,467

Insightly CRM

Insightly is the modern, affordable CRM that teams love. It’s easy to use, simple to customize, and scales with companies as they grow, solving common pain points that legacy CRMs can't. Insightly helps teams build and convert sales pipeline, increase productivity, and build lasting customer relationships. Centralize and manage all your customer, sales, and business data—leads, contacts, emails, events, quotes, projects, tasks, opportunities, and business reports—in one easy-to-use, flexible and secure CRM that scales with your business.

Pros

  • Ease of Use
  • Easy Customization
  • Customizability
  • Feature Richness
  • Integrations
  • Customer Support

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency