G2 Vendor Directory

inQuba Journey Cloud vs. Refiner

A side-by-side comparison based on G2 review data.

MetricinQuba Journey Cloud

by inQuba

Refiner

by Refiner SASU

Overall rating4.34.6
Review count1026
Ease of use9.59.3
Ease of setup8.28.9
Quality of support10.09.2
Meets requirements8.89.1
NPS5076.923077
Small Business10.0%54.2%
Mid-Market30.0%33.3%
Enterprise60.0%12.5%
Total page views14118
Total LLM citations7322

inQuba Journey Cloud

inQuba Journey Cloud is a next-generation Customer Journey and CX SaaS platform for analyzing and optimizing customer experience, customer acquisition, retention, conversion, channel and customer cost-of-ownership strategies. inQuba uses diverse data sets, advanced analytics and AI to provide deep insights into customers experiences, journeys and behaviour. Using these insights, the voice-of-the-customer and its proprietary methodology inQuba tests and optimizes the effectiveness of execution, servicing and customer engagement strategies towards ROI goals.

Pros

    Refiner

    In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.

    Pros

    • Ease of Use
    • Easy Integrations
    • Easy Setup
    • Setup Ease
    • Time-saving
    • Integrations