G2 Vendor Directory

InMoment Text Analytics vs. SAS Viya

A side-by-side comparison based on G2 review data.

MetricInMoment Text Analytics

by PG Forsta

SAS Viya

by SAS Institute

Overall rating4.94.4
Review count20832
Ease of use9.08.5
Ease of setup9.68.3
Quality of support9.08.6
Meets requirements9.08.8
NPS10056.162643
Small Business50.0%34.5%
Mid-Market45.0%31.5%
Enterprise5.0%34.1%
Total page views672,874
Total LLM citations548,976

InMoment Text Analytics

Understand the voice of your customer. Get insight from qualitative feedback. Wootric CXInsight™ uses machine learning to auto-categorize and assignment sentiment to unstructured feedback from surveys, online reviews, social media, support tickets, employee feedback, and more. - Get ROI from qualitative feedback, instantly. Machine learning identifies category themes and sentiment in each verbatim comment, instantly analyzing volumes of feedback. Algorithms are based on what matters in your industry, customized for your organization. Analyze feedback in any language, from any source.

Pros

    SAS Viya

    SAS Viya is a cloud-native data and AI platform that enables teams to build, deploy and scale explainable AI that drives trusted, confident decisions. It unites the entire data and AI life cycle and empowers teams to innovate quickly while balancing speed, automation and governance by design. Viya unifies data management, advanced analytics and decisioning in a single platform, so organizations can move from experimentation to production with confidence, delivering measurable business impact that is secure, explainable and scalable across any environment.

    Pros

    • Ease of Use
    • Features
    • Analytics
    • Data Analysis
    • User Interface
    • Data Visualization