InMoment Experience Improvement (XI) Platform vs. Stanford CoreNLP

InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data to uncover the insights that enable the smartest actions. As the pace setters in applying award-winning AI, its global clients activate every byte of their experience data—from structured surveys and social reviews to unstructured conversations from call logs, emails, support tickets, and chat transcripts to breakdown data silos.

Stanford CoreNLP provides a set of natural language analysis tools that can give the base forms of words, their parts of speech, whether they are names of companies, people, etc., normalize dates, times, and numeric quantities, and mark up the structure of sentences in terms of phrases and word dependencies, indicate which noun phrases refer to the same entities, indicate sentiment, extract open-class relations between mentions, etc.