G2 Vendor Directory

Infraon Infinity vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricInfraon Infinity

by Infraon

NinjaOne

by NinjaOne

Overall rating4.74.7
Review count195,553
Ease of use9.59.3
Ease of setup9.09.2
Quality of support9.99.2
Meets requirements9.59.2
NPS84.21052682.241285
Small Business5.3%46.2%
Mid-Market94.7%46.4%
Enterprise0.0%7.4%
Total page views19612,935
Total LLM citations7644,059

Infraon Infinity

Infraon Infinity is a powerful ITSM and AIOps Platform that supports Incident Management, Change Management, Problem Management, Request Management, SLA, Knowledge Base, Hardware Asset Management ( HAM ), IT Asset Management ( ITAM ), Software asset management ( SAM ), Network Management System ( NMS ), IT Infrastructure Management that helps you track, manage, and control all of your customer, employees and assets efficiently. Infraon Infinity is designed under ITIL V4 standards to help organizations to manage their IT Services and assets efficiently.

Pros

  • Centralization
  • Tracking
  • Ease of Use
  • Monitoring
  • All-in-One Solution
  • Comprehensive Coverage

NinjaOne

NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

Pros

  • Ease of Use
  • Features
  • Remote Access
  • Automation
  • Customer Support
  • User Interface